tag:blogger.com,1999:blog-4834395892091327520.post4840330419403367055..comments2023-12-10T08:09:17.786+00:00Comments on Large blooming flower: There comes a time when you have to complain.Jennyhttp://www.blogger.com/profile/08027942517258679266noreply@blogger.comBlogger9125tag:blogger.com,1999:blog-4834395892091327520.post-108539782861652542016-01-29T23:35:38.825+00:002016-01-29T23:35:38.825+00:00It's tempting, but as I have said I'm not ...It's tempting, but as I have said I'm not in it for a cash reward. I'm in it to ensure that their industry has t take on board that this kind of thing isn't acceptable, thus protecting future name changers.<br /><br />The paperwork came from the ombudsman today. A form to fill in. At least it's in the system now.Jennyhttps://www.blogger.com/profile/08027942517258679266noreply@blogger.comtag:blogger.com,1999:blog-4834395892091327520.post-27638240741768385862016-01-29T23:28:17.788+00:002016-01-29T23:28:17.788+00:00As you already know it's rubbish and I doubt i...As you already know it's rubbish and I doubt it's policy. Personally I would have written to their head office. My complaints around my name change elicited £200 in compensation.....nice little earner. Stupid mistakes and poorly trained staff equalled cash for meBeccahttps://www.blogger.com/profile/14342124169953960479noreply@blogger.comtag:blogger.com,1999:blog-4834395892091327520.post-56639627762807799352016-01-24T16:41:50.520+00:002016-01-24T16:41:50.520+00:00I have had no trouble having my Statutory Declarat...I have had no trouble having my Statutory Declaration accepted by anyone, banks, building societies, pension funds and insurance have all been fine.Paulahttps://www.blogger.com/profile/12577631984995202146noreply@blogger.comtag:blogger.com,1999:blog-4834395892091327520.post-80980050334609736492016-01-24T16:38:02.423+00:002016-01-24T16:38:02.423+00:00This is quite outrageous, I have me personal and b...This is quite outrageous, I have me personal and business accounts with two different institution, I had no problems changing my name with either, and one of them confirmed that I had no choice, if I changed my name it must be on all of the accounts I held there. Interestingly, soon afterwards I received a new paying in book with my new name, title and address on the front, inside the paying in slips still had my old name and title printed on them. After I asked the bank staff to spot what was wrong they quickly changed them!Paulahttps://www.blogger.com/profile/12577631984995202146noreply@blogger.comtag:blogger.com,1999:blog-4834395892091327520.post-59852722141545534202016-01-24T14:58:49.638+00:002016-01-24T14:58:49.638+00:00Hi everyone, and thanks for your comments.
I won&...Hi everyone, and thanks for your comments.<br /><br />I won't name the major high-street bank in question just yet. There's a Financial Ombudsman investigation ongoing, so maybe there's another way.<br /><br />I don't think the deed poll/stat dec thing makes any difference. They didn't get to ask me about name change documentation, just dived straight into the medical demands.<br /><br />We'll see what comes out of this. I'm in it because I think that the demand for medical details is outrageous, I think it would be nice if I could also establish that you only need change your name once with the same company, and I think their making up bogus Ombudsman rules could be the cherry on the cake.<br /><br />If I take one thing away from this it is that when someone says it's more than their jobsworth because of The Rules, <b>ALWAYS ASK: "WHICH RULES, EXACTLY?"</b>. Rule number, paragraph number, clause number, etc. If they can't supply a rule, then they made it up.Jennyhttps://www.blogger.com/profile/08027942517258679266noreply@blogger.comtag:blogger.com,1999:blog-4834395892091327520.post-13140644617016925072016-01-23T21:22:17.120+00:002016-01-23T21:22:17.120+00:00Its no wonder why banks aren't thought better ...Its no wonder why banks aren't thought better of by people.<br /><br />I had a cheque to pay into my bank that was in my pre-transition name. The girl at the desk queried that it said Mr before realising why it said that but then promptly went and looked through my account history for something confirming the name change and paid it in. Completely upfront about what she needed to do and why. All sorted within 5 minutes.<br /><br />Have to admit that I did go the Deed Pol route so as Lucy said that might have had more weight with them.Jennahttps://www.blogger.com/profile/08410714441581467404noreply@blogger.comtag:blogger.com,1999:blog-4834395892091327520.post-90910999517035766502016-01-23T18:29:37.814+00:002016-01-23T18:29:37.814+00:00This is very public-spirited of you, Jenny.
I do ...This is very public-spirited of you, Jenny.<br /><br />I do wonder whether they would have said the same if, instead of a statutory declaration, you had been armed with a Deed Poll. Which, of course, has no greater legal force, but nearly always seems to get a better reception from financial institutions. <br /><br />This is another example of the kind highlighted by the recently-published report on transgender inequality - which so far doesn't appear to have had much impact.<br /><br />LucyLucy Melfordhttps://www.blogger.com/profile/09049627653901928427noreply@blogger.comtag:blogger.com,1999:blog-4834395892091327520.post-34891014778099991392016-01-23T18:29:02.968+00:002016-01-23T18:29:02.968+00:00This is very public-spirited of you, Jenny.
I do ...This is very public-spirited of you, Jenny.<br /><br />I do wonder whether they would have said the same if, instead of a statutory declaration, you had been armed with a Deed Poll. Which, of course, has no greater legal force, but nearly always seems to get a better reception from financial institutions. <br /><br />This is another example of the kind highlighted by the recently-published report on transgender inequality - which so far doesn't appear to have had much impact.<br /><br />LucyLucy Melfordhttps://www.blogger.com/profile/09049627653901928427noreply@blogger.comtag:blogger.com,1999:blog-4834395892091327520.post-20475908431752730332016-01-23T18:25:20.426+00:002016-01-23T18:25:20.426+00:00We want to know the bank's name to start a boy...We want to know the bank's name to start a boycott, that is outrageous! How is it that so many incompetent scum find such cushy employment and get away with this kind of stupidity? My theory is that one got in by mistake and has been aiding whole legions of incompetents into systems everywhere and blocking those who could do better and show them up in an instant.<br /><br />Keep a check on your blood pressure, it is all part of their stupid plan to wear us down...Colinehttps://www.blogger.com/profile/01667939789517989280noreply@blogger.com